Context
AI locked out
civil servants are often prohibited from using public GenAI platforms over data privacy, security, and accuracy concerns
Data overload
"we receive too many reports weekly to analyze deeply in available time" — Paul Vetter, Dutch Ministry official
Beyond-human
inspired by James Bridle's Ways of Being: ecosystems and biodiversity as stakeholders in the policy process
Climate policymakers work under heavy information loads and tight deadlines, yet the AI tools that could help are either off-limits or untrusted. PlanetWise asks what a GenAI tool would look like if it were designed for this reality from day one.
Challenge
How can we design a generative AI tool for climate policymakers that leverages AI's strengths and addresses its limitations through transparency, expert validation, and multi-perspective analysis?
Research
Our process combined speculative design with Agile methods. Early on, limited access to policymakers meant we leaned on desk research and expert literature, iterating on concepts weekly and validating with subject-matter experts later in the process.
Desk research
policy workflows, trust in AI, and AI ethics — from the EU AI Act to OECD and UNESCO frameworks
Stakeholders
interviews with Dutch Ministry officials, the Australian Climate Council, and AI experts
Weekly iteration
paper sketches → Figma prototypes → expert feedback, every week
I was involved in every stage from initial research to final prototype, led concept development and ideation, and coordinated the stakeholder interviews and expert consultations.
Key insights
Transparency is a precondition, not a feature.
Three priorities emerged from the evidence base and directly shaped the final concept:
Transparency in AI reasoning
Policymakers mistrust "black box" outputs; sector-specific models are preferred over general-purpose LLMs.
Mandatory expert validation
"AI findings always must be checked by our experts before informing policy decisions." — Sara Saberi, Australian Climate Council
Multi-perspective analysis
Seeing a range of outcomes — ecological, social, economic — supports better evaluation of trade-offs.
Exploration
Each ideation round paired a research insight with a concept, then tested it against expert feedback — and the feedback redirected us more than once:
Solution
PlanetWise answers a policy question in multiple perspectives — general, environmental scenarios, human expertise, and reasoning — built on climate-specific models (ClimateGPT) with curated datasets, designed as a desktop application for secure governmental networks.
Validation
In the later stages I conducted a user test with a Deloitte senior manager specializing in AI and data analytics, which reshaped the final experience:
"Transparency — through clear references and reasoning steps — will build more trust than an AI-generated confidence score." — Alireza Azarfar, Senior Manager AI & Data Analytics, Deloitte
Reflection
Honest limitations matter in AI work: the confidence-score indicator risked being misleading (it's generated by the AI itself), the tool remains more human-centered than its beyond-human ambition, and limited access to policymakers constrained primary testing.
This was my first time designing for the public sector with AI as both the design tool and the subject — navigating legal, ethical, and ecological dimensions at once, and learning to advocate for design decisions inside a team under tight deadlines.